Privacy Policy

Privacy Policy for K9 Poo Crew

At K9 Poo Crew, we are committed to safeguarding the privacy of our clients and website visitors in New Zealand. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 2020.

1. Collection of Personal Information

We collect personal information directly from you when you interact with us, including when you:

• Sign up for our services.
• Contact us via phone, email, or our website.
• Participate in our promotions or surveys.

The personal information we collect may include your name, address, email address, phone number, and details about your pets.

2. Use of Personal Information

We use your personal information to:

• Provide and manage our pet waste removal services.
• Communicate with you regarding your service and respond to inquiries.
• Process payments and manage billing.
• Improve our services and customer experience.
• Send promotional materials, with your consent.

3. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to others. We may disclose your information to:

• Service providers who assist in our operations (e.g., payment processors).
• Legal authorities if required by law.
• Other parties with your consent or as required to provide our services.

4. Protection of Personal Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Access and Correction

You have the right to access and request correction of the personal information we hold about you. To do so, please contact us using the details below.

6. Cookies and Website Usage

Our website may use cookies to enhance user experience and analyze site traffic. You can adjust your browser settings to refuse cookies; however, this may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect upon posting.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

info@k9poocrew.co.nz

By using our services or website, you consent to the collection and use of your personal information as described in this Privacy Policy.